Big hotel with spacious rooms. Excellent location, very close to Marutamachi Station, you can get from there to Kyoto station very quick, which pretty much takes you anywhere. The hotel serves japanese and american breakfast for an additional cost (discounts for guests tho!), which are great value.
Nathaniel
dicembre 2024
Only had breakfast once - and although maybe a buffet would have been appreciated, the one that was served was very good. We enjoyed the garden view. My room was small but adequate - whereas my friend had a Deluxe Single which was much more spacious. The location was excellent as we were attending the Jidai Matsuri, and starting from the Imperial Palace, the action was right on our doorstep. We were not able to get tickets in advance but someone passed on two tickets for the benches, so we were in luck!
Jane
ottobre 2023
Clean rooms, professional staff, nice luggage storage area. Location is good but a little bit of a walk to food places. We were able to walk all around Kyoto from here. Lots of room to sit outside you room.
Paula
aprile 2025
The location was great and the staff very welcoming and helpful. They used a pocket Translator to solve any language problems! Rooms were quiet, bright, and spotlessly clean. We enjoyed the breakfast with the view of the garden. Booking.com made the whole booking system - and the various room and date changes I made - simple and efficient.
Jane
ottobre 2023
Outstanding staff, especially at the Front Desk who go out of their way to assist in whatever question or need you may have. Location on the west side of the Imperial Palace Gardens is ideal. Excellent value Japanese breakfast with an option for western style. Hotel restaurant overlooks a beautiful Japanese garden. Second floor meeting rooms are welcoming with an expansive and comfortable lobby area with large windows with beautiful views of the Imperial Gardens.
Sharon
luglio 2023
The staff was friendly, efficient, welcoming--just about perfect. I do not believe there is a better location in Kyoto. The neighborhood is quiet. There is a beautiful garden across the street. The metro is a short walk from the hotel. Many attractions are easy to get to from the hotel. The rooms are small but beautifully designed. I especially liked the bathroom which is small but has everything you could want.
William
agosto 2023
Friendly and welcoming staff. Clean, spacious room with beautiful views of Imperial Palace Park just across the road (also free entry and guided tours of gardens, including English-speaking).
Anne
giugno 2023
My room had a view overlooking the Imperial Gardens. The location suited me as it was quiet and I enjoyed walking through the Imperial Gardens to get to other places of interest and enjoyed exploring the local area.
Jane
febbraio 2024
This is third time I have stayed over 15 years. Has been an upgrade of facilities since trip 6 years ago.
Susan
ottobre 2024
The room was a good size for a Japanese double room, and the staff were friendly and helpful (they spoke good English)
Chelsea
novembre 2024